Check platform and version
Confirm that both devices use the intended account and current game build. The mobile 1.5.3 notes include a cloud-save UI fix, so outdated interface behavior should not be generalized to every version.
If Steam and mobile synchronization is being attempted, first confirm the game officially supports the exact cross-platform path you expect. A cloud feature inside one ecosystem does not automatically mean cross-platform transfer.
- Account
- Platform
- Game version
- Last known-good time
- Progress markers
Change one layer at a time
Reconnect the platform service, reopen the game, and compare the state. Do not delete local files, reinstall, and change accounts in one attempt.
If a conflict dialog appears, capture it before choosing. When the wording is unclear, stop and use the developer support route with the recorded details.

Sources
Official Dice of Kalma App Store listing and version history →
Official Steam announcements →
